Hello Helen, I am sorry but I do not see a hostname to connect to the FTP can you please send the host name I have also asked Basilis how he was able to get on the FTP 🙂 As soon as we get in I will debug to see what I can find.
Archives: Replies
Replies for tickets on suppota
Reply to: Hi there, I bought the ActionUser add on Late last year and to this day, no one from EventOn has got back to me with my problem. Its
Sorry I was not able to get back to you in time. But those FTP information is not working for me right now. Can you please send me correct FTP information thanks.
Reply to: Auto Move Events to Trash is not working on my website.
If the event is repeat event, yearlong or month long at the moment those do not get moved to trash. We are going to move this action into the cron in the future versions to improve trashing in a more auto level.
Reply to: Checkin not working from event (modal)
Please make the change in this file. Eventon-rsvp> assets> RS_admin_script.js
Reply to: Accidentally created a second account
So the account andreas.wilmsmeier@fabrikfuenf.com is in myeventon.com and fabrik5 doesnt have any orders in it so please continue using that email address with username andrews.wilmsmeier to download updates for addons.
Reply to: Using the map add on
Thanks Ashan! Will this be included in plugin updates?
Reply to: Events Map 1.4.3
Rems I am not able to replicate this issue on our websites. Can you please clear cache on your site and try again?
Reply to: Using the map add on
Paul sorry for the delay I have now copied all the event map files to your other website.
Reply to: permalink when we have a event open in the page
hi there, any news about it?
regards
allan
Reply to: Refund for calender and plugin
Oliver sorry for not getting back to refund request we are having issues with our mailer service and that sometimes doesnt send emails. Can you send us order ID so I can process refund thanks.