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Replies for tickets on suppota
Reply to: Would like to be able to text event links easier and more seamlessly directly from the event lighton box . My site is basketball games
Hi Julian,
I did not understand the requirement clearly.
Can you explain a little more please? If you could attach illustration, it would help.
Thank You
Reply to: Please Deactivate Event Tickets EVOTX55d55b27-b351-40bf-ada8-ca1d28922037 Status: ACTIVE Next Payment: September 25, 2019
Order id: 39083
Reply to: Please Deactivate Event Tickets EVOTX55d55b27-b351-40bf-ada8-ca1d28922037 Status: ACTIVE Next Payment: September 25, 2019
Hello Seth,
Can you post the Order ID of purchase please?
Thank You
Reply to: API and favorite addon
Hi Allan,
The main eventon plugin is sold exclusively on https://codecanyon.net
The addons are available on our official site here: https://www.myeventon.com/addons/
I am not sure if you are looking for program API or the API addon we have here: https://www.myeventon.com/addons/event-api/
However, we do have a wishlist addon, which you could use as a favorite program.
If you want to check the addons live to make sure they are what you are looking for, please test them live on our demo site below.
dev.myeventon.com/wp-admin
Let us know if you need help with anything else.
Thank You
Reply to: Hello, I would like a refund for the EventOn theme if possible. I’ve found an alternative solution to the design requirements I needed
Hello,
For refund of addon, please use the form below and submit the request:
http://customer.ashanjay.com/eventon-customer-refund-request/
Regarding Eventonplugin, please contact Envato market and ask them for refund instead. Eventon plugin is sold exclusively on envato market and we do not have any control over their refund policy.
Thank You
Reply to: I have purchased 3 addons, I have development, staging and production sites, it is asking to buy new. Do you have testing licences?
Hi,
At the moment, we do not have test license.
However, what you can do is deactivate the license on other installation when you are developing the site and then remove it from the dev site and use the same on the live site when ready.
Please let us know if you need help with anything else.
Thank You
Reply to: I have purchased 3 addons, I have development, staging and production sites, it is asking to buy new. Do you have testing licences?
I am using the licence in http://35.200.192.236/aqua/dev but I need to use is www.aquasailindia.com
Reply to: Cannot edit new events
Hey Basilis
Thanks for getting back to me. So does this mean the issue has not been looked at yet?
Hope you understand my concern. The client has been asking every day if there’s any progress.
Cheers
Ward
Reply to: Eventon Front End Manager Customization
Found the bug: In wp-content/plugins/eventon-action-user/includes/class-form.php line 748 is:
echo "<div class='enterownrow' style='display:". ( $allow_add_new? 'block':'none'). "'>";
It should be:
echo "<div class='enterownrow' style='display:". ( $allow_add_new? 'none':'block'). "'>";