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Archives: Replies
Replies for tickets on suppota
Reply to: Issue when trying to import .ics file with ics importer.
Hello Basilis, do you have any updates on my issue?
Reply to: BUG: Wrong order in admitting from Waitlist
As you can see in the screenshot below, the top player was last on the waitlist but was admitted first.
Reply to: Ticket is not appearing inthe Event
The image shoes the Test-Event
Reply to: ICS Addon – Bug Fetching Google calendar
Hello,
Unfortunately, ICS Importer has limited options and can’t delete already synced events that were deleted from google calendar.
However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.
OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: Tile Event List
Hello,
Please try:
[add_eventon_list tiles="yes" tile_bg="1 ux_val="3" "number_of_months="12" hide_empty_months="yes" ]
Reply to: Bug with the subscriber plugin
Please create a new ticket and select Feature Request as category.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: Google map not showing on single event but shows for repeating event
Hello,
You need to Edit Event > Location > enable Generate Google Map from the address. Please check now and let me know.
Reply to: How can I extend the possible websites per key, and how can I delete Webseite to free up my contingent of valid licenses?
Hello,
You can upgrade your license with http://customer.ashanjay.com/eventon-license-upgrade-request/
To deactivate your license please go to wp-admin > EventON > Licenses > press Deactivate.
Reply to: Dates in DST don’t match correct into Google calender / iCal – always 1 hour is added
Please send us FTP access to your site as a private message.