Reply to: order button is not displayed

I am assuming it was a new installation of tickets addon

so you go into myeventon>>>>settings>>>event card data

drag the tickets up to top- and save and then drag it to where you want and save again and it works

 

it only happens on some sites but all future events you have tickets connected to will have the button on it- Sometimes very rarely it happens on update- so if it vanishes just follow the steps above and it should appear

 

Reply to: Traceable Memory Leak in latest EventON Update

To add to this it is the happening with the Fullcal addon, which the exception that the edit page screen cannot be edited, instead it presents as an attempted rendering of the shortcode html contents. Please see the screenshot attached.

Reply to: Background image not showing up in tile view

Hello EventOn Team,

Our website’s calendar is now full of events and ready to be shared with our readers: https://thebeyonder.co.uk/whats-on/

Ever since we downloaded your plugin, our vision has been to create a well-designed, user-friendly calendar for our community.

But as you can see, the images still do not load correctly. As you can imagine, this is extremely frustrating because we have paid for your service and expected any glitches like this to be addressed by your support team in a timely manner.

Please can you let us know if this is fixable? Not when or how, but if it is fixable. Because otherwise, your service has really just been a waste of time and resources.

Reply to: Problem updating Eventon Addon from 2.6.15 to 2.6.16 – had to rollback db

Hello,

It should work completely fine. You can go back to EventON 2.6.15 and then update again but with my suggestions below.

Before update you need to enable EventON > Do not delete eventon settings & data when EventON is uninstalled option. Or you can use FTP Method.

Update guide:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!