Thank you for your help
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Replies for tickets on suppota
Reply to: MyEventOn Tickets Addon WooCommerce Query
Hello Brad,
Tickets are basically woocommerce products. So, yes, woocommerce is required for the ticket addon to work. It will not work without woocommerce.
Let us know if you need help with anything else.
Thank You
Reply to: displaying event category color and icons
Hello Deborah,
Please give us exact url of the page where you have this.
Also, you say you are not using eventon. Can you explain the issue a little more please?
Thank You
Reply to: Cancellation and Refund of Renewal
When will this be initiated? I havjust filled out the form.
Reply to: I don’t see the current month but the start month of the event
Hi Stephane,
we could simply hide that month with CSS (due the the date being on the event itself its not really needed up the top)
I still cannot access your site I get access denied which I assume is IP address blocking (I’m in Australia)
to deactivate
Détails de l’événement
A simple way is to goto myeventon>>>>language and simply replace it with a full stop or _______________________
I’d need wp-admin access to get in there and hide it via css – I’d need to do class specific css- otherwise it would hide all the titles
Reply to: Need to use a dropdown for Event Name in Event Submission Form
Hi Mark, Unfortunatly thats outside the skope of the helpdesk (as its changing the way the addon works)
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: Deactivate License for Event Tickets Add-On
I have deactivated it
Reply to: Is there a way to sync an Office365 Calendar with EventOn?
Hello,
If you can export events from Office365 calendar in .ics format you can use this add-on https://www.myeventon.com/addons/ics-importer/ to import them to EventON. Try it on http://dev.myeventon.com/wp-admin/
Reply to: Is there a way to show all past events? I am trying to show events dating back to 2017 and cannot find a way to do that.
Ashan,
Can’t see any Past events http://dev2.myeventon.com/15772-2/
Old Event for a test http://dev2.myeventon.com/events/old/
Reply to: Is there a way to show all past events? I am trying to show events dating back to 2017 and cannot find a way to do that.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.