Reply to: Email Attendees Isn’t working

Hey Chassie,
When replying multiple times inside a ticket – the ticket is been lost.
We appreciate the patience, I have assigned the ticket so we can look deeper into it.

We appreciate your time – please do not reply inside a lot so we can be able to handle it properly.

Reply to: Action User Plus – WooCommerce Issues

Sorry for the delay

Please try this open the file mentioned above and delete the exclamation marks in there I will remove them and add them in language translations in next version. 

If you have any more questions please let us know via new ticket 🙂

Reply to: Import Language file broken

Ah gotcha thanks for letting us know we will keep an eye on safari in the coming updates. If you have any more questions let us know via new ticekt.

Reply to: Can’t update seat settings.

Sorry just jumping in here can you pelase send me direct link to event edit page for the event where you have the seating information. This ticket is now private fyi

Reply to: Emailing Feature Doesn’t Work

Please download “Installable WordPress file only”. That way you should get only one archive.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: Hiding Aspects of Tile View

Hello,

Please add this to the shortcode:

hide_so="yes" hide_arrows="yes"

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category in order to hide the Month.

Reply to: Ticket addon is conflicting with Woocommerce One Page Checkout shortcodes

Hello,

Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.