Replies for tickets on suppota
Hello,
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
ok thanks. i had ‘allow adding more tickets.’
bill
I am sorry but I didn’t get the file. Could you please upload it to dropbox or similar and send us a link?
After every update you should save EventON’s settings. No need to make any particular changes. Please also check if EventON > Tickets > Upon add to cart redirect customer is set to Do not redirect.
You can try our products before purchase on http://dev.myeventon.com/wp-admin/
Please use this form for refunds: http://customer.ashanjay.com/eventon-customer-refund-request/
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.
OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Here’s the list I’ve downloaded from https://biocity.co.uk/wp-admin/post.php?post=21218&action=edit
Please go to Edit Event > enable RSVP (no need to save the event) > download the list.
How do I update it if it does not say that there is an update available? I am running EventOn Version 2.6.16 and the Event Lists Add-on Version 0.10. I commented out all of the custom styles and it still does not work on mobile. I’m hoping that updating EventOn to 2.6.17 will fix this problem.
Thank you.
Now it is working, it’s always like that…