Thank you! Our developers will check. If you have more suggestions please create a new ticket.
Archives: Replies
Replies for tickets on suppota
Reply to: License addon deactivation
Hello,
I’ve deactivated them. Please check and let me know.
Reply to: color of events after last update
Hello,
Could you please check the color in EventON > Appearance > EVENTTOP STYLES > Event Title font color?
Reply to: Uncaught ReferenceError: google is not defined
Could you please fix this issue:
Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Please follow https://www.wpgmaps.com/documentation/creating-a-google-maps-api-key/ (Generate Your API Key).
Reply to: Failing to upload .csv sheet
Please check the default CSV date/time format vs yours: https://tppr.me/WgSWx. As you can see the problem not in two digits year but in time format and also lack of 0 in Day. Could you please fix these issues and try to upload your fixed csv file again?
Reply to: Fatal error when loading RSVP
Hello,
Could you please install the latest version of RSVP? After please send us FTP access to your site as a private message, so we can perform several tests from our end.
Reply to: Good day, I just downloaded the new EventOn Calendar, and when I loaded it to WP, all my old data disappeared. I cannot access settings.
Could you please send us a screenshot of the error on Settings Page?
Reply to: Good day, I just downloaded the new EventOn Calendar, and when I loaded it to WP, all my old data disappeared. I cannot access settings.
Hello,
I can access EventON’s Settings http://iwcbda.com/wp-admin/admin.php?page=eventon
I can also see 13 events. Did you have more before updating? The only option is to restore your Database backup.
Reply to: Upgraded and Lost all content
Hello,
Did you backup your database before updating?
You can use this add-on https://www.myeventon.com/addons/csv-event-importer/.
Reply to: Change width for Events Multiple Slider
You can use this code to put your image as a background to events:
.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event { background-image: url("https://adlestateplanning.co.uk/wp-content/uploads/2019/02/islamic_wills_feb_24.jpeg") !important; }