Archives: Replies

This is not possible – I have also just tried it with WooCommerce and it is working as should,.

Chassie, I know you will forgive us for taking a logn time to get back, and I am sure you know how swamped with get with tickets and how much little time we have to address them all 🙂

Good news! 

I was able to figure out a solution. It was not sending emails whenthere was multiple orders from the same person for a ticket which adds their email multiple times. I have fixed it and email went just fine now.

Now they are probably wondering what the heck is “ddwq” means 🙂 Sorry I was testing and didnt think it would go through and there was no other way to test it hope that is ok 🙂

If you have any more questions let us know. 

Hi Basilis I am not asking for a customization here (yet). I want a better explanation of how Multi Data Type  is supposed to work.

Please help me show shortcode created content for every event. The same shortcode needs to be placed in every event.  I don’t want to have to paste for every event the same content. It is an extra step. It is my understanding, this is what this functionality is for but the documentation is lacking. Please go through my screenshots and earlier request again.

Hey Alan,

We are still working into the ticket. I know it looks like it is taking time, but we do require some time so we can be able to solve it properly

Thank u Sharah,
Those work – Ashish will check.

Hi Paul,

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hi Dominik,
I have checked the details – Ashan will do review them now.

Thank you for letting us know!

Hey Chassie,
When replying multiple times inside a ticket – the ticket is been lost.
We appreciate the patience, I have assigned the ticket so we can look deeper into it.

We appreciate your time – please do not reply inside a lot so we can be able to handle it properly.

Hey Dirk,
I have pushed the ticket again – sorry for the delay.