Replies for tickets on suppota
Sorry for the delay
Please try this open the file mentioned above and delete the exclamation marks in there I will remove them and add them in language translations in next version.
If you have any more questions please let us know via new ticket 🙂
Ah gotcha thanks for letting us know we will keep an eye on safari in the coming updates. If you have any more questions let us know via new ticekt.
Sorry just jumping in here can you pelase send me direct link to event edit page for the event where you have the seating information. This ticket is now private fyi
Im sorry, I think you misunderstood,,
It is your ticket addon causing the issue. With the ticket addon active, it breaks the woocommerce, not the other way around.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Please download “Installable WordPress file only”. That way you should get only one archive.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Please add this to the shortcode:
hide_so="yes" hide_arrows="yes"
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category in order to hide the Month.
Hello,
Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.
Hello,
There is a theme conflict. Could you please add this CSS code to EventON > Styles:
.eventon_events_list .eventon_list_event .evcal_desc span.evo_above_title span.featured {
margin-top: 0 !important;
margin-left: 0 !important;
}
If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.
CreweAlex1?
I may have resolved the alignment issue using the following in the CSS
.eventon_events_list .eventon_list_event .hasFtIMG .evcal_desc, .evo_pop_body .hasFtIMG .evcal_desc {padding-left: 30px!important;} Although I could be wrong. Can you take a look?
You can see the fix on this page. http://dev10.pro-sk.co.uk/services/train-like-a-pro-events. I’ve added the custom css into the page.
I’m having real issues with showing the tiles in responsive view. No text shows on the image & the background block extends full length down the tile (red background).
Thks for your attention
Dave