Archives: Replies

Replies for tickets on suppota

Reply to: 3 unstranslatable texts found in plugin subscriber

Hi,

Thank you for your response.

1) First, the “Subscribe to this calendar” works for me also in L1, finally it is was an error on my part, I did a tra sorry for the inconvenience.

2) I went to “Language > CALENDAR HEADER > All” it is well translated, please see screenshot 1 but the “All” translation is not visible in the subscribe plugin please see screenshot 2, but it works in others like in the daily view, please see screenshot 3, so the error should be in the subscriber plugin.

3) Regarding “Subscribed” please see screenshot 2, I found no where this text, it was probably forgotten in the language file.

4) On my site when clicking the blue button (Update button) please see screenshot 2, I have an error message when I click that Update button, does that Update button work on your side ?

Thank you for your great support

Regards

Reply to: Exporting options [add_eventon ics=”yes” ]

I can now see that I had already asked about the csv issue, and got the reply that it is not supported. Please therefore only consider the first part of my ticket (can I get rid of the presentation of a full month of calendar events above the button to “download in ics format”?

 

Reply to: Customize events posts

Hello, i just  want to add a banner like in this image https://ibb.co/RhMtjTy

There is no other way to do it ?

 

I tried what is indicated on https://docs.myeventon.com/documentations/customize-single-events-page/ but i get an error on the line of get_template_part()

 

This is how I proceed :

I remove “get_template_part( ‘partials/page/layout’ );” on my  single-ajde_events.php and paste the content of layout.php in place of  “get_template_part( ‘partials/page/layout’ );”

 

Do you see where is the problem ?

 

Original part of page.php :

<?php
// Elementor `single` location
if ( ! function_exists( ‘elementor_theme_do_location’ ) || ! elementor_theme_do_location( ‘single’ ) ) {

// Start loop
while ( have_posts() ) : the_post();

get_template_part( ‘partials/page/layout’ );

endwhile;

} ?>

Reply to: Moving project to new domain. Have deactivated all add-ons

Thanks Ashish, see note from my developer. The plug-in is not active on any other site.

“Hey Josh, I don’t have any caching enabled, the site is actually on Dev mode, so I can see changes instantly. I also just uninstalled the plugin and reinstalled it and I still get the same error, so no idea. I have the events page in and the mailchimp form up, I am just waiting on this last plugin so I can get the feature of people adding their own events in and we should be good to go.”

His name is Shawn and his email is shawn@zonioncreative.com

Web environment is through Flywheel http://www.getflywheel.com

Thanks, Josh