Reply to: add textand filter

Unfortunately, we cannot provide support on customizations. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category so one of our developers can help your with this.

Reply to: Event duration

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Social Media

As for instagram here is a post that further explains the nature of it and why sharing is not allowed on instagram https://answers.squarespace.com/questions/149592/instagram-share-button.html

Reply to: Scanning purchased tickets utilizing QR Reader

That’s a good question. I am not sure whether it was when they were purchasing or if when they went to a certain page. I didn’t notice all of the QR codes in the media library until right after the event so I’m not sure which thing was triggering the generation of those QR codes. What do you need from me to be able to trouble shoot it further?

Reply to: qr code problems

Hello,

1. The only option that is available at the moment is EventON > Tickets > Emails > Stop auto sending ticket confirmation email to customers. In order to customize email templates please go to WooCommerce > Emails. You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

2. With this add-on https://www.myeventon.com/addons/pdfer/ you can attach a ticket in pdf format to the confirmation email. Please try it on http://dev.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_tx#evotxpdf

Reply to: Social Media

Ok lets try this

Change that code to just ::placeholder and resave and let me know if that fix it. Be sure to resave eventon settings and clear cache after the code change.