Archives: Replies

I can’t access your website. Could you please check?

There is no need to pay. You can find a free plugin that can do this for you https://wordpress.org/plugins/woo-checkout-field-editor-pro/.

For refunds please use this form http://customer.ashanjay.com/eventon-customer-refund-request/

Could you please update EventON to 2.6.16 and Bookings to 1.0.6? We’ve solved this problem in

v 1.0.5 (2018-1-7) FIXED: Months not showing correct number of days

https://docs.myeventon.com/documentations/changelog-bookings/

Hello,

Unfortunately, we don’t provide support on customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Please check https://docs.myeventon.com/documentations/event-post-meta-variables/. There you can find variable names in order to send them to Stripe.

Hello,

Could you please update EventON to 2.6.16?

I had entered two events last month and everything worked fine.

Could you send us a link to this page?

After every update please go to Settings > Permalinks and save them. This will help to fix 404 error. Please check now.

Date popup is working for me https://tppr.me/CUTnc. I think your problem is in autofill feature in your browser.

Hello,

1. I am going to contact our developers about this issue. Get back to you ASAP.

2. Unfortunately, what you have now is the only option. Please also check https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/ and try to add this to the shortcode:

filter_type="select"

In order to activate a different Calendar Filter Type.

Ashan,

1. On dev2 can’t see any changes. On customer’s website there is a problem with CSS https://tppr.me/c1pLI

Hello,

Could you please add this CSS code to EventON > Styles:

@media (max-width: 414px) {
.evo_location_card .entry-content {
padding-left: 0;
padding-right: 0;
}
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

I can’t seem to access your website https://tppr.me/pOw7Y. Could you please check?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!