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Replies for tickets on suppota

Reply to: Action User event submission that included countdown

Hello Doug,

As this is not a feature available by default, it will need custom programming to make it happen.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Thank You

Reply to: I sent in a request to be refunded more than 2 weeks ago. I have not gotten a reply. It was not a ticket on my account since I couldnt login

Hello,

Sorry for the delay.

If you haven’t, please use the form in the link below to request refund.

http://customer.ashanjay.com/eventon-customer-refund-request/

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: Action User Plus – WooCommerce Issues

Hi Artem,

  1. Thanks for the info but that function broke my site (ajax errors on homepage and in WoocCommerce checkout).  You’re welcome to try for yourself on my site. Please advise.
  2. Event Submission is pretty clear but it would be better to make it a big button. Text by itself does not convey “click me”. Please advise
  3. I’ve changed the language already but the exclamation points are not added by me. They are from the plugin.
  4.  If I deactivated ActionUserPlus, wouldn’t I be able to show the event submission form without WC then? I could use WC to sell a featured listing – and just state that they must have an existing event submitted to be featured. Would that work?

Reply to: Error with license key for RSVP Events Waitlist

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!