Reply to: Email Attendees Isn’t working

Hi – I’ve done a little more testing and here is what I have discovered:

Intro to Beekeeping TEST – Duplicated an event, set date for the future, tested the order and emails and it worked.

Intro to Beekeeping – May 19th – tested the order and emails work

Intro to Beekeeping TEST 2 – duplicated order, tested the order, emails do NOT work.

I can’t figure out why it would work for 1 but not the other. What are the things I can look at to see why this doesn’t work? I checked the SKU, event date, completed orders and I’m not sure where else to look.

I really appreciate your time and attention on this!

 

Reply to: Email Attendees Isn’t working

Can you look at the events that are in place now and see if there is something wrong with the emails? I have quite a few events set up and starting over is not ideal.