Reply to: Did not receive a reminder for a renewal and would like a refund

I have gone ahead and refunded. I made you an exception 🙂 — because according to our refund policy we dont refund for renewals https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

I see you have several other orders do if you dont want those renewed now is a good time to go cancel those.

Reply to: Subscriptions payment

Marek, we have sent you a reminder email to me@marekhrebik.sk on Feb 7, 2019 12p PST And that was sent 3 days before auto renew. Have you seen this reminder email?

Reply to: Is it ok to update event tickets from 1.7.4 to 1.7.7 and woocommerce 3.3.5 to 3.5.4

Hey there thank you for checking on this with us. We have been running WC 3.5.4 with latest tickets 1.7.7 with no issues so I would say go ahead with the update. But I VERY highly recommend backing up database and old versions and if your cpanel allow create a restore point. Just in case if things goes down south. Better to be prepared than be sorry. 

Have a fantastic day in the paradise!

Reply to: Adds on

Ok good, is it possible to create a different price for the same event?