Thank you so much. I have turned off the renewals on the other add-ins we no longer need. Thanks!
Archives: Replies
Replies for tickets on suppota
Reply to: Did not receive a reminder for a renewal and would like a refund
I have gone ahead and refunded. I made you an exception 🙂 — because according to our refund policy we dont refund for renewals https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/
I see you have several other orders do if you dont want those renewed now is a good time to go cancel those.
Reply to: Add week numbers on full calendar
Hi,
We will not be making any changes. All custom works are in a separate plugin.
I will let you know soon.
Thank You
Reply to: Daylight savings time error in ics files.
Reply to: Subscriptions payment
Marek, we have sent you a reminder email to me@marekhrebik.sk on Feb 7, 2019 12p PST And that was sent 3 days before auto renew. Have you seen this reminder email?
Reply to: Unable to activate EventOn app that I have purchased
Logins work fine – have just tested it – message #111060Â above. Please see details below.
LOGIN – tempuser
PASSWORD – tempuser12345
Reply to: Is it ok to update event tickets from 1.7.4 to 1.7.7 and woocommerce 3.3.5 to 3.5.4
Hey there thank you for checking on this with us. We have been running WC 3.5.4 with latest tickets 1.7.7 with no issues so I would say go ahead with the update. But I VERY highly recommend backing up database and old versions and if your cpanel allow create a restore point. Just in case if things goes down south. Better to be prepared than be sorry.
Have a fantastic day in the paradise!
Reply to: Adds on
Ok good, is it possible to create a different price for the same event?
Reply to: Unable to activate EventOn app that I have purchased
Hey basilis can you please login to their site and try activating eventON? it should work now.
Reply to: Unable to activate EventOn app that I have purchased
Your wp-admin does not work can you please check and send us correct login info?