Replies – Page 12733 – EventON Help Desk

Reply to: When I updated the theme tickets no longer show up in the cart.

Hi Lucas,

It works fine on our end and no other user has mentioned anything like that.

Please contact your theme developer and ask them for their support with it.

Thank You

Reply to: I would like to buy some addons like qr code generator and eventon tickets. Can I see a presentation or a tutorial of how it really works?

Hi Marin,

You can test them live on our demo site dev.myeventon.com/wp-admin

All programs are installed in it already.

Let us know if you need help with anything else.

Thank You

Reply to: Hi, please deactivate our license for EVEL from the URL https://www.bvdgz.de to our new URL https://www.galloway-deutschland.de

Hi,

I have deactivated the license from your current installation.

You can now use it on your new installation.

Thank You

Reply to: If I create an event, it changes the date and time to the current date and time once published.

Hi Michelle,

You currently have very old version of the plugin active.

Please update it to the latest version and check once.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

PLEASE REMEMBER TO DO A COMPLETE BACKUP OF THE SITE AND ENABLE “Do not delete eventon settings & data when EventON is uninstalled” OPTION ENABLED IN THE SETTINGS BEFORE DOING THE UPDATE.

Thank You

Reply to: Receiving HTTP 500 error after creating a new event

Hi Friedel,

500 error is server-side error. So, the issue is coming from your server.

https://www.westhost.com/knowledgebase/display/WES/What+Is+A+500+error

Please contact your host and request their ssiatance with this.

Let us know if you need help with anything else.

Thank You

Reply to: Hello, I inserted the EventsOn widget via Visual Composer but the months language doesn’t change according to the selected lang.

Thanks, this code worked.

But if I try to do the same on French (l3) and Spanish (l4) I keep encountering that issue.

The cose I pasted in the Spanish version is for instance:

[add_eventon wpml_l1=”it” wpml_l4=”es”]

Where am I getting wrong?

Reply to: CSS transmitted via eventON API distorts layout of remote calendar list

Hi Basilis,

sorry for my stupid question. After installing some recoveries of older versions of the website, I realized, that I have to update the eventON API plugin too. It was updated from you last summer, but there is no red mark like wordpress repository plugins have, when new releases are available. Thanks for your reply. Now everything is fine!

With kind reagards
Matthias

Reply to: Hi, please deactivate our license for EVEL from the URL https://www.bvdgz.de to our new URL https://www.galloway-deutschland.de

Hi,

the bvdgz.de Domain was our domain to build up the new site. Yesterday we are going online with the rigght Domain. Please change both from bvdgz.de to galloway-deutschland.de

Regards

Biggy

Reply to: Deactivate and Reactivate License

I have deactivated it for you

Reply to: Show Related Events Under Event

can something like this work? https://wordpress.org/plugins/custom-related-posts/