Archives: Replies

Please change order status to Completed to send confirmation email with ticket. Please also check this guide https://docs.woocommerce.com/document/automatically-complete-orders/

1. Please contact the theme developer: /themes/x/

2. Not sure what is this, really. EventON doesn’t have file like this one.

Hello,

Please send us FTP access to your site as a private message.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2: http://dev2.myeventon.com/15332-2/

Try to RSVP to RSVP BEFORE EMPTY and then check RSVP EMPTY.

Hello,

Could you please try the instructions mentioned in this documentation?

Could you please try the instructions mentioned in this documentation?

Hello,

Thank you very much for sharing.

Ashan will certainly check it.

Hi

sorry but still not like the demo

http://www.versio-academy.co.il/%D7%90%D7%99%D7%A8%D7%95%D7%A2%D7%99%D7%9D-2/

can you try to log in and fix it ?

Hi there, thanks for the quick reply. So I’ve done as advised. I backed up the site then I changed the EventON settings and tried to deactivate and delete it. It wouldn’t delete the plugin. I then tried to update the the plugin using the FTP method but still it’s not updating the plugin. Is there something else I can try? Thanks

Hi,

I have restored a backup so the events are backup.

Remaining question is how they could have gone missing in the first place. It’s scary that can happen. What did I do in the described steps that caused everything to be deleted?

This is one more reason to finally get an automatic update option for EventOn, see my other ticket about that here: https://helpdesk.ashanjay.com/ticket/automatic-update-still-not-available/

Thanks
JP