Replies – Page 12779 – EventON Help Desk

Reply to: order button is not displayed

Okay. I’ll give you access. What’s your e-mail address?

Reply to: My summited events, clickable names

Hi Marko,

It is not a bug because it was never made to work like you have requested.

If you want, you can open a feature-request ticket for this feature. If it gets votes from other users as well, it will definitely get consideration for addition in future update of the plugin.

Meanwhile, please let us know if you need help with anything else.

Tan You

Reply to: Accidentally created a second account

HI Andreas,

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: Events Map 1.4.3

Well…. sorry no.

exemple with the category “canicross”
There is only one event on february and when i select canicross on the map, the map zoom on this event but all others makers still appears on the map.
https://chti-sportif.fr/calendrier-canicross/

Reply to: Events Map 1.4.3

Hey Rem,

I just tested on your web site and I could see everything change on map.

Reply to: order button is not displayed

Hi,

We will need top, administrator-level access for the backend. We will need to do several tests to determine what the issue is.

Thank You

Reply to: order button is not displayed

Hi,

thank you for the quick responds.

Here the url: https://www.mtbcoach.de/Event/basis-mtb-workshop-trailready1/var/ri-2.l-L1/

what kind of access do you need for the backend? what rights? I’ll set you up a place, if necessary.

Thank you in advance

Reply to: Stock being consumed twice in inventory on pending and completion. Issue began on 19th June 2018

Hi,

We are up to date on our plugins. 1.7.7 event tickets – if you need to check you can see them on our dashboard. Pleas elet me know how you get on to sort this problem.

I think you are asking for access to our server

E: hjack1@sky.com

P: Waterside2!!

Thanks

Helen

Reply to: some bugs and questions..

Hey Artem

thank you for your help!
I have set a test environment to test it.
the problem comes from
The7 WPBakery Page Builder
and not from the Ultimate Addons for WPBakery Page Builder or the theme.

i have tried to debug it and specificity it comes from the tabs in the page.
though the console log is empty.

Moreover i see it happens only in devices under 400px –
For example -Iphone XS – in the max version (414px) the filters works o.k. and in the regular device (375px) it doesn’t work..

Please don’t activated it and deactivate the plugin or theme, if you need i will set you a test environment.

Thanks!
Orit

Reply to: Refund for calender and plugin

Hi Oliver,

Can you post the Order ID of the addon you want the refund for? I will alert Ashan and he will check this for you as soon as possible.

Also, for refund of main eventon plugin, please contact envato. Eventon is sold exclusively through envato market and we do not have control over their refund policy.

Thank You.