Replies for tickets on suppota
Do those modifications survive when Actionuser is updated?
BTW, there’s a bug in Submit Your Event … when the page first loads, under the Select Saved Location dropdown and Create New button (in the Event Location Fields section) the fields to create a new location are displayed when they should be hidden until Create New is clicked.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Please also send us FTP access to your site as a private message.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
The same on dev2: http://dev2.myeventon.com/wp-admin/post.php?post=15191&action=edit
Can’t Re-send Ticket(s) Email or Send Ticket(s) Email.
I can’t find any add-ons that was bought using this email: allan@zupidesign.com
I am really sorry. Could you please add event_manager.php to /wp-content/themes/Extra/eventon/actionuser/. There is no need to create /template/ folder.
BTW, the lack of icons in the entries under My Submitted Events was due to a Font Awesome problem caused by another plugin.
If you could send us a link to your website (as a private message) I quite sure we can give you the code that will fix this issue.
Also, while you explain how to customize event_manager how do you customize the event submission form?
Please follow this guide: https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Hello,
To refund EventON please contact Envato. To refund add-ons please use this form: http://customer.ashanjay.com/eventon-customer-refund-request/
With customization job only, I am afraid. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.