Archives: Replies

Hey Artem

1. thank you for your help!

2. I have set a test environment to test it.
   the problem comes from
   The7 WPBakery Page Builder 
   and not from the Ultimate Addons for WPBakery Page Builder or the theme.

   i have tried to debug it and specificity it comes from the tabs in the page.
   though the console log is empty.

   Moreover i see it happens only in devices under 400px  –
   For example -Iphone XS – in the max version (414px) the filters works o.k. and in the regular device (375px) it doesn’t work..

   Please don’t activated it and deactivate the plugin or theme, if you need i will set you a test environment.

   Thanks!
   Orit

Hi Oliver,

Can you post the Order ID of the addon you want the refund for? I will alert Ashan and he will check this for you as soon as possible.

Also, for refund of main eventon plugin, please contact envato. Eventon is sold exclusively through envato market and we do not have control over their refund policy.

Thank You.

That’s very good Allyson;)

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hello.

Please share your website address and the url of the page so we can check the issue.

Also, please post the username/password for the backend, in case it is needed.

Thank You

Is there any way to EDIT the list of items in the Legend?

Ok, I purchased a one user license for Ticket Variations and it still is not working.  I do not see Bookings anywhere when I try to set up a new event to accomplish the need in the first block of this ticket.  I now have all three Add ons – Bookings, Tickets and Ticket Variations.  Now what?  My event is going to be over before we can get this thing working.

Hello, I have run in to the same issue for other sites on WordPress that uses eventon. This is the first time this has ever happened. When I deactivate Eventon I am abel to edit pages. When I activate eventon, I get HTTP Error 500. It has nothing to do with the themes or other plugins because I have deactivated every plugin except for Eventon. I’m not sure what is going on but it has messed up 3 of my websites with the same problem

CLUBHANGSUITE.COM
login: http://clubhangsuite.com/wp-admin
pass: Vondelia89629*

EVENTGREEK.COM
login: http://eventgreek.com/wp-admin
pass: Vondelia89629*

BGPNOW.COM
login: http://bgpnow.com/wp-admin
pass: Vondelia89629*

Thanks for the reply Ashish,

That API might be just what I was looking for!