Replies for tickets on suppota
Ashan,
Please check the latest customer’s reply. When shortcode is in 100% width: https://tppr.me/ziFj0
JS error on this page (dev2 and customer’s website) with customer’s shortcode: http://dev2.myeventon.com/wp-admin/post.php?post=13434&action=edit
Uncaught TypeError: refresh.createPager is not a function at Object.refresh.init (evoslider.js?ver=1.0.4:943) at evoslider.js?ver=1.0.4:1158
Thank you for your messages, I am going to contact our developers about this issue. Please allow at least 48 hours to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ok. So, admin will should be able to create ticket package in block and the users can only buy one of this package. Is that right?
When they register for a new class, will they be purchasing ticket with the existing checkout method or do you want them to register by RSVP? You want their package to decrease once they RSVP to an event?
Nice! seems that the update fixed the Chrome visibility.
We still need your support about the “width problem”, actually both on Chrome and Firefox once I arrive on the homepage, I see the boxes with a lot of space between them (see attached screenshot, the red highlighted spaces).
If I resize the window, everything become normal, but a number of errors are fired in console:
VM233 evoslider.js:943 Uncaught TypeError: refresh.createPager is not a function
at Object.refresh.init (VM233 evoslider.js:943)
at VM233 evoslider.js:1158
refresh.init @ VM233 evoslider.js:943
(anonymous) @ VM233 evoslider.js:1158
setTimeout (async)
(anonymous) @ VM233 evoslider.js:1152
dispatch @ VM227 jquery.js:3
r.handle @ VM227 jquery.js:3
12:10:28.139
any clues about this errors and behavior?
Thanks in advance.
Ashan,
The last message from the customer.
Correct login/pass:
https://www.lamaisondurouge.com/wp-admin eventon 1!S&x6hb4IBhPNw16^*CDu21
Thank you for your messages, I am going to contact our developers about this issue. Please allow at least 48 hours to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
The latest version for Slider is 1.0.5.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
the slider is already updated… or at least it seems so, the latest version is 1.0.4 ? the latest version of eventon installed is 2.6.12.
the order id is: #38656
the email used there was “temi@ggservice.com”
the license key is: EVOSL81073152-3df2-48dd-b7bb-e777c8acd250
Just to be sure here there is also the key of myevenON:
Item ID:
1211017
Item Purchase Code:
bb7cb81c-653b-4474-b304-1913f66c4e78
Purchase Date:
2018-09-05 08:49:45 UTC
Hello,
No one will add new events . Only admin will put yoga class . Client will buy package with 10 , 20 , 30 ticket . Number is not important.
After buying one of packages I want that he can sign up for one of the yoga classes. And after every sign-up his balance for tickets will be minus one with his account.
I hope that is now little clearer.
Regards
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Because your review helps us tremendously to continue EventON for years to come and support customers like yourself!