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Replies for tickets on suppota

Reply to: Event over – past events

Unfortunately, there is no option for that at the moment.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Upgrade to WooCommerce 3.4.5

Thank you for your messages, I am going to contact our developers about this issue. Please allow at least 48 hours to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: I’m having trouble displaying events from Events and Meetings (event_type and event_type_2) in a single calendar on my page using shortcode

Let’s start over from scratch.

In the EventOn settings, we have set the filter options to now display the filter button so that the public can only see the events that the City wants to display. The City wants to display Meetings and Events on the same weekly view calendar so we have the following shortcode:

[add_eventon_wv exp_so=”no” filter_type=”select” ux_val=”3″ hide_events_onload=”yes” event_type=”213,262,214,216,300,162,163,293,215,217″ event_type_2=”231,310″ ]

However, no events are shown.

If we show ONLY Meetings or ONLY Events, then the weekly view calendar will display those events. Both of the following shortcodes work just fine since they only event_type or event_type_2.

Shortcode with ONLY Meetings – works as expected

[add_eventon_wv exp_so=”no” filter_type=”select” ux_val=”3″ hide_events_onload=”yes” event_type=”213,262,214,216,300,162,163,293,215,217″ ]

Shortcode with ONLY Events – works as expected

[add_eventon_wv exp_so=”no” filter_type=”select” ux_val=”3″ hide_events_onload=”yes” event_type_2=”231,310″ ]

Shortcode with Meetings AND Events – does not display any data

[add_eventon_wv exp_so=”no” filter_type=”select” ux_val=”3″ hide_events_onload=”yes” event_type=”213,262,214,216,300,162,163,293,215,217″ event_type_2=”231,310″ ]

Reply to: Search all event months

Is that the correct way to set it up adding a seperate search to the page, so that when you search it searches all months.

[add_eventon_search search_all=”yes” ]

Except you can’t use “ux_val=”4″ event_type=”227, 526, 226, 256, 271″ filter_type=”select””, I am afraid.

Does the Calendar view search not search all months?

Unfortunately, only current month. You need this add-on http://www.myeventon.com/addons/event-lists-extended/. Try it on http://dev.myeventon.com/

Reply to: Event over – past events

that is correct – it is a feature of the tickets addon

http://addons.myeventon.com/   see screenshot it is eventon

Main Calendar with Addons Implemented

Reply to: Event over – past events

None of your live events have tickets activated on the event

you have 1 event set as a draft on the 30th of november

this event

https://biocity.co.uk/event/eventon-test

shows the event over because tickets are activated on the event and I set it to the 1st of sep