Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
You need to add ?l=L2 to the event URL. That way when users click Checkout https://tppr.me/UCce8 they will see Checkout in L2 https://tppr.me/LtNeS
Any news here?
Hello,
Unfortunately, no. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Ashan,
The problem with Location Create New Form. Solution from this ticket didn’t work:
https://helpdesk.ashanjay.com/ticket/action-user-submit-event-form/
On dev2 the same problem.
Customer’s solution BY: Mark Gibbs | Feb 4,2019 AT 4:45PM | Posted 1 day ago | #109999
Sorry about this. I am going to assign this ticket to Ashan (CEO and Main Developer) and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
The problem is that your customized Single Event Page template doesn’t react on /var/ri-2.l-L1/, /var/ri-3.l-L1/,… additions to Repeating Event URLs. For example,
Dates and other info are exactly the same for every link: DECEMBER 20, 2018.
Hello,
Please send us FTP access to your site as a private message. I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
The same on dev2. For example, these events should be in Trash:
http://dev2.myeventon.com/events/re/
Unfortunately, at the moment it is not supported. However you can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.