Replies – Page 12825 – EventON Help Desk

Reply to: Upcoming events are no longer showing on the website.

Hi There,

We appreciate the patience and the understanding We are going through all of them the fastest.

Reply to: Purchase of addons

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: Documentation for “Allow universal event time format on eventCard”

Hello,

Thank you for your suggestion. The thing is that we’ll have to copy the php date() http://php.net/manual/en/function.date.php official documentation page so we decided not to.

Reply to: Custom Meta Data Field Not Showing in Event Card Data

Hi Basilis,

So if I want to show the same thing underneath every event I have to add it every time via Custom Meta Data field? There has to be an easier way…

Reply to: Events Don’t load after X events in category

Thank u for letting us know Paul!
We are here if anything else is needed!

Reply to: Custom Meta Data Field Not Showing in Event Card Data

Hey Paul,

There is no way to echo a shortcode inside a meta field.

Reply to: Set Minimum on initial Ticket purchase

Hello,

Unfortunately, no. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category. Maybe there is a way to extend EventON to achieve this.

Reply to: How to change “event-type” slug in event category page?

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Traceable Memory Leak in latest EventON Update

Hello,

I am sorry, the access information you have provided (in this ticket or others) did not work for us. Please check them and post the correct login information as a private message, thank you!

Please send us FTP access to your site as a private message.

Also there is an error on this page https://discoversouthkesteven.com/events-directory/:

Error thrown
Call to undefined function et_fb_get_layout_type()

Reply to: Reinstalling Plugins

Hello,

Before update please go to EventON > enable Do not delete eventon settings & data when EventON is uninstalled. This link will further explain the process it. The best way is to use FTP Method from the link I’ve provided.