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Replies for tickets on suppota

Reply to: All e-mails, sended by MyEventOn are ending up in the spam-box. All other mails sended by the same website do not end up in the spam-box.

Hello,

Could you please update EventON and other add-ons?

One test email using SMPT plugin and other from Send Ticket(s) Email to custom Email https://www.zoelensebeemd.nl/wp-admin/post.php?post=1983&action=edit. Both in Gmail inbox: https://tppr.me/aEo8k

It is very annoying when people buy a ticket for an event, but 9/10 times they contact me because they couldn’t find there tickets.

Could you give us a couple of examples of these orders?

Reply to: Past events not showing on customized plugin

Hello,

Thank you for your messages, I am going to assign this ticket to Ashish and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also send us FTP access to your site as a private message.

Reply to: My Variables name is not appearing on the checkout and cart page and does qr code addon need to set after activated it?

I am sorry but your other login info didn’t work for us either. Could you please check again?

2. You need this add-on: https://www.myeventon.com/addons/ticket-variations-options/. Please try it before purchase on http://dev.myeventon.com/wp-admin/

3. QR Code is an image. Maybe you need to turn them on in your email app?

I am sorry, how do i add ticket type at “Quick Search for tickets” page?

Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: booking addon demo

We are sorry but there are technical difficulties with our demo website. I’ve contacted our developers about the issue. Get back to you ASAP.

Reply to: booking addon demo

Ashan,

http://dev.myeventon.com/events/bookings/

Can’t see Bookings section:

Uncaught TypeError: Cannot read property 'NaN' of undefined
at get_calendar_header (evobo_script.js?ver=1.0.2:167)
at draw_calendar (evobo_script.js?ver=1.0.2:126)
at load_evobo_calendar (evobo_script.js?ver=1.0.2:31)
at HTMLDocument.<anonymous> (evobo_script.js?ver=1.0.2:17)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)