Archives: Replies

Hi,

just to confirm, if I am showing the same content in a custom meta data field for every single event, is there a way prepopulate the field with the content?

This would save us the step of having to add the same content to the field over and over.

Thanks,

Paul

Ok, I purchased tickets with bookings instead of tickets and variations so did I purchase the wrong one or do I need all three modules to accomplish this?  or can I just use bookings with ticket variations only and accomplish what I need to accomplish?

I’ve deactivated and reactivated all of the plugins. Deactivating CloudFlare Flexible SSL brought the entire site down, so that one needs to stay activated.

There is a lot of custom pieces to this website and I’m not comfortable switching the theme to rule that out.

I’ve updated EventOn to the latest version. As far as I know, no other plugins or settings have been changed recently to cause upcoming events to disappear from March 2019 and on.

I am sorry but at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

It says:

ERROR: The password you entered for the username EventOnTech is incorrect.

Could you check again?

Hello,

Please add this CSS code to EventON > Styles:

.evost_seat_legends {
display: none !important;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Hello,

There is a conflict with the theme. Could you please add this CSS code to EventON > Styles:

#evcal_list .eventon_list_event .evo_metarow_locImg p.evoLOCtxt, .evo_lightbox .evo_metarow_locImg p.evoLOCtxt {
box-sizing: border-box;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Hello,

Please use this form for refunds: http://customer.ashanjay.com/eventon-customer-refund-request/

Please also follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Please use this form http://customer.ashanjay.com/eventon-customer-refund-request/