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Archives: Replies
Replies for tickets on suppota
Reply to: Is it possible to get rid of am/pm?
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: User can add Event Name & Date at no cost, user then has to pay to add more event details with ActionUser Plus
Hello,
Yes. Please check https://www.myeventon.com/addons/action-user-plus/. You can select Supported Event Fields for Submission Levels https://tppr.me/ksYvl
Try it on http://dev.myeventon.com/wp-admin/
Reply to: Refund for calender and plugin
Hi Oliver,
From what you have described, it looks like issues coming from your theme. Our plugin is designed to display perfectly on all screens sizes. We could give you confirmation of this but you have not provided your website url.
Please use the form below to request refund.
http://customer.ashanjay.com/submit-customization-requests-for-eventon/
Thank You
Reply to: Adding elements to the content on single event posts
Hello,
There was a conflict with your theme but I added fixes to EventON > Styles and now Single Event should work. Please check and let me know.
Reply to: show_et_ft_img (yes|no) Adding this to variable to the shortcode will show featured images as thumbnail on the eventTop. A large image appea
Reply to: Calendar displays everything in capital letters. Its ugly and I want control of changing it.
Thx – First – I want to remove all capitals and potentialy reduce the size of the font where it says JANUARY, 2019. Also, the same for the actual calendar text where I do not want the events in all caps either and perhaps one font size smaller.
Thanks
Reply to: Slider Nav Bar CSS
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: Purchased RSVP Events Waitlist, but can’t activate it – not showing in my list of add ons –
Unfortunately, we don’t provide support on customizations.
You can go to EventON > Custom Meta Data > Activate Additional Field #1 > Content Type: Button. After go to Edit Event > Add Join Our Waitlist if Class is Full to Button Text and Link.
Reply to: Incompatibility issues WordPress 5.0.3
Thank you for your response.
I deactivated the “EventOn and Karma Theme compatibility plugin” and still not able to get it to work.