Reply to: I have tickets available (6 of 12) 16 people have registered, but only 6 have purchased. I cannot sell those other 6

Hello,

This event has 0 in Total Tickets in Stock. You can add more if you want to sell more tickets.

According to Sales Insight https://tppr.me/YUHue you’ve sold 12 tickets (you can also check View Attendees). Some customers could buy 2+ tickets as well.

It should either not allow more than 16 registrants or better yet, ignore the unpaid ones, allowing us to sell out.

Every time you Cancel or Refund orders it’ll re-stock tickets. So if there is a problem with Payment you need to cancel the order.

Reply to: Issue with QRCode

Hi, i just wanted to know:

Is the behaviour intentional, that the system is able to create new unexitent ticket numbers on the flow or is this a bug?

Is this a problem with my gun that it appended the prefix ?id= for every scanned code ore is it a config error on the wordpress?

 

I have some ideas about improving the workflow, should I post them here or do you have a dedicated area for requests/improvements?

 

Thank you.