Replies for tickets on suppota
1. You’ve got the latest version of EventON installed https://tppr.me/b28j8
2. I’ve found a couple of customizations inside of the current theme folder. May I try the instructions mentioned in this documentation? There is a also this error:
GET https://www.paypalobjects.com/en_US/i/scr/pixel.gif net::ERR_BLOCKED_BY_CLIENT
It refers to the The7 Ultimate Addons for WPBakery Page Builder.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hi Artem, ive checked without W3TC and Autoptimize turned on and all Cache files/folders deleted from the server and it makes no difference
Hello,
Could you please try to turn off Autoptimize?
Each Location myst have a correct Location Address filled in. For example, this one doesn’t have one: https://www.myshoppingspy.com/wp-admin/post.php?post=7889&action=edit
It shows success. But every event has the same start and end date and time. Can you help with THIS? See attached CSV and image
https://largerooster.com/Eventon_events_30-01-19%202%20-%20Eventon_events_30-01-19%202.csv.zip
OK. I have tried to get as close as possible and at least this time it seems to recognize a CSV file from Google Sheets. But every date it wrong. Every date imported as:
| 2018/12/13 – 8:00AM | 2018/12/27 – 8:00AM |
Every event.
That worked. Thank you!!
Hi Artem,
I’ve resolved the API error, apologies for not catching that one myself, rookie mistake. The loading issue was to do with a redirect within htaccess which I’ve since removed.
The maps is now loading however when using the dynamic numbered markers it fails to load the individual event markers. This does however work correctly if set to default Google markers. If this is a quick fix great but if not the default markers will suffice for the client.
Many thanks for your help!
Regards,
Ron
This is not help to me. I’ve been trying to import stuff for months as my help tickets show, and you keep saying the same thing without any real help. I even offered to pay someone to get this data into the site once correctly.
I cannot compare files if you don’t tell me what is wrong.
Do you want me to go line by line and figure it out when you already know what’s wrong?
I have 12 cities after this to do. Do you want the money generated from those? So frustrated right now. Your plugin has cost me time and lost money.
The date formatting you reference….you need to do your research on if there are any issues with Apple Macs and your software with Excel or other CSV editors on Macs. Text Edit is NOT an option for importing thousand of events. I format the date correctly, if Excel saves it differently I do not know. When I export your data from your purchased CSV importer, it comes with garbage in the first cell everytime….as I have mentioned before in a previous ticket.
Does anyone know how to use your import tool that I can hire? Don’t you get sick of people complaining about this issue? Can you find a way to make it better (i.e. compatibility with other importers)? I am stuck. Right now my options are to hire someone to manually enter all the data by hand or keep trying to get your product to work or bail completely on EventOn and probably get fired because it’s taken so long.
Please tell me specifically what is wrong with my doc so I can repair it. Or can you repair it and I will pay you? PLEASE HELP ME