Replies – Page 12866 – EventON Help Desk

Reply to: Sub Test in “List” and “Grid” format show up however making custom text area it will not show in “Grid” format

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: I need to deactivate my licenses.

Hey Aline,
We are sorry for the delay – our CEO will take care of it. As it is After weekend, some more hustle to the support – but he will do manage it fast!

Reply to: Sort events by location name

hey Christoph,

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Hi there, I bought the ActionUser add on Late last year and to this day, no one from EventOn has got back to me with my problem. Its

Hey Viktor,

Thank you those work – we will do review further with our developers.

Reply to: Filter category – feature

attaching screenshot for your reference

Reply to: Events do not appear on map

Hello,

Could you please update EventON to 2.6.15? Before update please backup EventON’s data, settings, translations.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: The url of the event does not display the content of it

There was a conflict with the theme. I’ve added the code to EventON > Styles so it should work now. Please check and let us know.

Reply to: ActionUser: Frontend collapsed

Hello,

1. Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Looks like a theme conflict.

2. Unfortunately, we don’t provide support on customizations. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category. I guess you need to replace

update_post_meta($created_event_id, 'pdf_file', $attachmentId);

with

update_post_meta($created_event_id, '_thumbnail_id',$attachmentId);

in the code we’ve provided you with.

Reply to: Can you change the “Type 2” text?

Please go to EventON > Language > EVENT TYPE CATEGORIES > Event Type 1/2.

Reply to: Sort events by location name

I know I just hoped you could give me a hint if I had the right direction codewise…

Btw. does the event list addon provide this feature (to sort events by location name)?