Archives: Replies

Except http://tuneict.nl did you have problems with other email hosting platforms: gmail, yahoo and so on? Because if it’s working for my gmail account then it should be fine for every major email hosting platform.

Not really, it works only for Single Event Pages. If you will need to remove it please go to EventON > Styles and comment it.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Ashan,

http://dev2.myeventon.com/events/book/ go to February. https://tppr.me/oNrdd -> should be 1 Ticket Remaining! L1.

Hi Basillis,

No problem, I look forward to hearing back 🙂

It says:

You are temporarily locked out

You have been temporarily locked out of this system. This means that you will not be able to log in for a while.

Could you please check and send us FTP access to your site as a private message?

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

1. There is a conflict with the theme. Could you please add this CSS code to EventON > Styles:

.eventon_sort_line p, .eventon_filter_line p, .eventon_sf_field p {
font-size: 11px !important;
margin-bottom: 0 !important;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Generally on categories, if I input a wrong entry as category – how can I delete it so it won’t show up in the filter?

Please go to wp-admin > Event Type > press Delete.

1. Please install https://www.myeventon.com/addons/ticket-variations-options/ add-on. Then you’ll be able to see types on Cart and Checkout pages. Demo: https://addons.myeventon.com/events/event-with-variations-options-addon/

2. Yes. There is no other way to include QR Codes in emails.

Could you tell us more about your current server configuration? With this amount of events I think you need to upgrade pretty much everything: add more cores to the processor, add more memory.

Hi,

Totally understand you don’t work the weekend – I wish I didn’t!

Keep me uptodate with progress as this issue is causing us some problems

Thanks

Helen

Sorry. Somehow the ticket got posted twice.

->https://helpdesk.ashanjay.com/ticket/seats-addon-dynamic-prices-addon/