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Replies for tickets on suppota

Reply to: Events do not appear on map

Hello,

Could you please update EventON to 2.6.15? Before update please backup EventON’s data, settings, translations.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: ActionUser: Frontend collapsed

Hello,

1. Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Looks like a theme conflict.

2. Unfortunately, we don’t provide support on customizations. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category. I guess you need to replace

update_post_meta($created_event_id, 'pdf_file', $attachmentId);

with

update_post_meta($created_event_id, '_thumbnail_id',$attachmentId);

in the code we’ve provided you with.

Reply to: Sort events by location name

I know I just hoped you could give me a hint if I had the right direction codewise…

Btw. does the event list addon provide this feature (to sort events by location name)?