Replies – Page 12883 – EventON Help Desk

Reply to: I bought Eventon ticket plugin yesterday, it says it wont work becuase my eventon is now out of date. Please could you upgrade it for me?

I’m sorry I dont have access to the server, and I am not technical enough to know about any of this. Basically, it seems that I am running on an old version of Eventon, even though I only bought it a couple of months ago. Do you know how I can get my Eventon tickteting working please? Thank you. I need to install the latest version of eventon and then make the ticketing work.

Reply to: Events with no monthly links

Thank you

Reply to: FullCal addon nexttogrid=yes makes events not clickable

Please go to https://outdoorlifenorway.com/wp-admin/admin.php?page=eventon#evcal_004b and check EventCard Data Boxes.

Reply to: All e-mails, sended by MyEventOn are ending up in the spam-box. All other mails sended by the same website do not end up in the spam-box.

Hello,

Could you please update EventON and other add-ons?

One test email using SMPT plugin and other from Send Ticket(s) Email to custom Email https://www.zoelensebeemd.nl/wp-admin/post.php?post=1983&action=edit. Both in Gmail inbox: https://tppr.me/aEo8k

It is very annoying when people buy a ticket for an event, but 9/10 times they contact me because they couldn’t find there tickets.

Could you give us a couple of examples of these orders?

Reply to: ordering ticket not working on calendar page

I am not sure where Buy Now button came from (third-party plugin maybe?) but you need to press Add to Cart https://tppr.me/IQSqv in order to buy a ticket.

For variations we now have this add-on https://www.myeventon.com/addons/ticket-variations-options/. You can try it on http://dev.myeventon.com/wp-admin/.

Reply to: Past events not showing on customized plugin

Hello,

Thank you for your messages, I am going to assign this ticket to Ashish and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also send us FTP access to your site as a private message.