Archives: Replies

Hello,

Because when you open events in popups your browsers still tries to print the whole page and not just the popup. Please try to print this page https://celebratemessiah.co.nz/calendar/ without clicking on event and you’ll see 5 pages (at least for me). Now try to click on first event and it’ll show the same 5 pages but now with popup on top.

Hello,

Unfortunately, the only way is to send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Ashan,

I think there is a problem with QR Code update.

It says NOTE: If you want to use a custom page as a checking page. Create a page, add shortcode [evo_checking_page] save and select that page as checking page from above menu.

But the problem is that you can’t put empty value to QR Code Check-in page.

So customers have to change shortcodes to evo_checking_page.

Could you check?

Hello,

Please check now.

hi,

 

Yes, if you can do the testing now so that we can rectify an issues today

 

I turned off autocomplete and the problem was still there

 

Thanks

Helen

Hi Duncan,

This will cost $100 and will take upto a week..

Let me know if you want to move ahead so I can send you payment request.

Thank You

Hello,

This event has 0 in Total Tickets in Stock. You can add more if you want to sell more tickets.

According to Sales Insight https://tppr.me/YUHue you’ve sold 12 tickets (you can also check View Attendees). Some customers could buy 2+ tickets as well.

It should either not allow more than 16 registrants or better yet, ignore the unpaid ones, allowing us to sell out.

Every time you Cancel or Refund orders it’ll re-stock tickets. So if there is a problem with Payment you need to cancel the order.

Hi Support,

Sorry what i mean is Variation name not variables

thank you.

I’ve checked we can also exclude Autocomplete WooCommerce Orders plugin as well https://www.foodsorcery.co.uk/wp-admin/post.php?post=28448&action=edit

May I try to turn off every plugin?

Hi, i just wanted to know:

Is the behaviour intentional, that the system is able to create new unexitent ticket numbers on the flow or is this a bug?

Is this a problem with my gun that it appended the prefix ?id= for every scanned code ore is it a config error on the wordpress?

 

I have some ideas about improving the workflow, should I post them here or do you have a dedicated area for requests/improvements?

 

Thank you.