Archives: Replies

It looks like that wp-admin is working now.

username is infotainerdave

 

pw: SLf&6@Uw#*1*QBi^KdO1o@i^

I just logged in and verified it worked

I switched to Twenty Nineteen and then back to the child one. Please send us FTP access to your site as a private message.

Unfortunately, I can’t access wp-login.php page because of Modal Window. Could you check?

I’ve checked again and EventON is working now: https://tppr.me/ORlnj and https://tppr.me/YJPZ7. Have you managed to identify what the problem was?

Please use this form for refunds: http://customer.ashanjay.com/eventon-customer-refund-request/.

The best solution is to search in Event Map but also add pagination. Please try this shortcode:

[add_eventon_evmap event_count="5" search="yes" show_limit="yes" show_limit_ajax="yes" show_alle="yes" map_type="upcoming"]

Hello,

I am sorry but what setting are you referring to? The only options that Reminders add-on has are located in EventON > RSVP > Reminders and they work globally.

Ashan,

When Jetpack is activated you can’t see any image: featured, tile. The strange part is that it removes images with the code completely. Tried to turn off image settings in Jetpack but nothing. You start to see images only when Jetpack is disabled.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

This string is the Ticket Number but it was encrypted for security reasons. For scanner gun could you please follow this guide https://docs.myeventon.com/documentations/how-to-use-scanner-gun-to-check-in-guests/.