Replies – Page 12895 – EventON Help Desk

Reply to: Customisation of events RSS add on

Hi Ashish

Apologies, it has stripped out the line of code I added.

I’ve attached an screenshot highlighting how we would need the image tag to appear.

Let me know if you need anything else.

Thanks

Duncan

Reply to: Event Map Add-on not Displaying Markers on Map

Hi Adam,

I can see the markers on https://www.redtail.org/events-test/

Have you managed to sort it out yourself already?

Let us know if you still need help with this.

Thank You

Reply to: Can’t Update without ERRORS

Hi Jeremy,

I have turned on “Do not delete eventon settings when I delete EventON plugin”.

Please try now. You could also use another browser.

Also, please remember to do a complete backup before updating and check the link below for documentation:

https://docs.myeventon.com/documentations/update-eventon/

Thank You

Reply to: Putting API in WPBakery Page Builder Text field disables the “Save” command, then stops LayerSlider WP from working

Hi Dave,

Both the programs you have mentioned are not our and we are not familiar with theme. So, please contact the support team of those plugins and ask them for their assistance with it.

Let us know if you need help with anything else.

Thank You

Reply to: The icons are missing from the front end of the site (visible on the backend).

HI,

This looks like either the theme you are using or one of the plugin’s styling is overriding eventon’s css.

Please disable all other plugins and change the theme back to default WP theme temporarily and check once.

Let us know if it remains the same even after.

Thank You

Reply to: I purchased and activated Event Tickets but see nothing in settings or when setting up an event?

Never mind. I realized I was looking in the wrong place. I found where I needed to download the plugin.

Thanks again.

David

Reply to: I purchased and activated Event Tickets but see nothing in settings or when setting up an event?

That makes sense but I am not seeing anywhere to download an update. I followed the directions from the WordPress plugin for manually installing the updated version but when I go to my account, there is not an option to download the main plugin. Please see the attached image.

thanks again for your help.

Reply to: Calendar displays everything in capital letters. Its ugly and I want control of changing it.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: Cannot edit new events

Hi Ward,

I just logged in and tested and I was able to edit the events without any problem.

Can you try using another browser please? Also, you may need to clear all the caches.

Let us know if you still cannot do the edit.

Thank You

Reply to: Calendar Header on Bottom of Tiled Calendar

Hi Tony,

As this is not a default feature, it will require custom coding.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Thank You