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Replies for tickets on suppota

Reply to: Refund

Thanks for the advice – I have gone through Code Canyon for a request for refund!

Chantal

Reply to: Refund

Hi Chantal,

Eventon main plugin is sold exclusive on envato marketplace.

So, please contact their support and ask for the refund as we do not have control over their refund policy.

Thank You

Reply to: Text truncation or limitation

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!

Reply to: Deactivate Add-on Licenses Keys

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!

Reply to: Text truncation or limitation

Hi Jay,

What I would like is to buy another single licence of the Action User plugin at $55.00 (total$110.00 with my past order), but as I will have two Action User licenses could you please switch my single Action User plugin for 2-5 Sites licenses?

I just would like confirmation before placing the order.

Regards