Archives: Replies

Hi Ashan,

The client doesn’t have the option on their scanner gun for this.

Login info stopped working. Could you please check?

so for example, orange, NSW – have i now got enough info in that or do i need to add more? i have just added in location address as ‘orange’, as that was omitted before

You can add anything but later when people find it in Google Results they will expect the correct information.

also, the event list (plugin) isn’t showing the location, which means that it is indexing a location error as well!!!! How do you suggest i fix that?

Can you please send us a direct link to where the actual issue is happening? In order to fix this issue you need to go to Edit Event > Location > Select or Create one. Every event must have a location assigned according to Google. That’s why it says:

location A value for the location field is required.

Ashan,

Could you answer:

BY: Andrew Bills | Jan 22,2019 AT 9:11PM | Posted 7 hours ago | #108164

I am going to assign this ticket to Ashan (CEO) and he will be able to take it from here and answer your question. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Have you modified EventON in any way? Because you’ve got “EventOn and Karma Theme compatibility plugin” and I am not sure if it’s compatible with the latest version of EventON. Could you try to disable it?

Hello,

Please follow this guide https://docs.myeventon.com/documentations/setting-up-repeating-events/ to set up Repeating Events.

Hello,

According to page.php of Hueman theme you need to replace

<?php do_action('eventon_single_sidebar'); ?>

with this code in order to add a sidebar:

<?php get_sidebar(); ?>

Please also note that since Envato changed it’s support policy https://themeforest.net/page/item_support_policy we don’t provide support for customizations.

Hello,

Any plugins for WooCommerce won’t work with EventON. Unfortunately, you can’t apply discounts depending on the quantity for EventON Tickets. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

Really sorry for the delay. With testevents99.9% I still have to pay and also, unfortunately, I can’t use my Paypal account for tests.

Could you please create a staging site for us with Cheque Payment or Cash on Delivery payment methods so we can try the instructions mentioned in this documentation?

Sorry missed this line “I do not know what to do to make the image appear small and above the tile.” You mean like this http://dev2.myeventon.com/15049-2/? If so please add this to the shortcode:

tiles="yes" tile_bg="1" tile_style="1"