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Replies for tickets on suppota

Reply to: ICS (wrong time and there is no link to event)

 Why is Event on not using default WP settings

It does, that’s why event time is in UTC. Time can’t be in UTC+4 because user’s local time could be completely different, that’s why the calendar app should do the timezone conversion.

Could you please send us a link to one of the .ics files from your other apps so we can check their contents?

Reply to: Presale questions

RSVP and Tickets add-on don’t work together in any way. So users will be able to purchase tickets without RSVP.

Because WooCommerce handles checkout you can find some way to add more additional fields to Checkout following, for example, this guide https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/. There are also should be plugins that can do the same but without programming.

Before purchases you can also can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category and talk to one of our developers, maybe they can add more fields to Checkout like they are part of EventON.

Reply to: Can’t change colors on full calendar

I think you need to check:

Directory – the directory to which the new FTP account will have access to. Note that the FTP account will have access to all subfolders as well. For example if you choose the public_html folder, the new FTP account will be able to access and modify all subfolders inside it – public_html/folder1, public_html/folder2/folder3, etc;

Reply to: Deactivate my activated licences

In case you need this, here is my licence data: