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Replies for tickets on suppota

Reply to: My RSVP lightbox is not working.

I’m not sure if I understand the point of the links. Here’s what I notice not working. If you go to this link-> https://hopelives365.com/upcoming/ you’ll see the event called “Eating You Alive Public Screening” When you click on it I want it to open to the event page like I have it set in the settings. Instead it opens as a lightbox.

Reply to: Background image not showing up in tile view

Hi Artem,

I tried turning off Jetpack’s options one by one as you suggested, however none of them seemed to fix the problem.

Could another plugin be preventing the images from loading? A list of plugins installed on our site is attached.

Reply to: QR Code Scanner Checks in all tickets of same order

Hi Ashan,

That is the case yes. This happens with the scanner, or if I click into the box.

So steps above but I check in guest 1 by typing in his ID, then on the success page I go to type in guest 2 ID but the moment I click into the box the page reloads and displays the error screen saying he is already checked in.

Can you please check on our site with the details provided, they will still be the same, and test for yourself to see what the issue might be?

Reply to: In Arabic pages direction is not coming from Right to Left. Can you help me please?

Dear Artem,

Thank you so much, only one thing for now, in English text is coming from RTL and in

Arabic month Arrows are working in opposit direction. see if you can fix till your new update.

or els just English text direction if you can make center orLTR, Arrows i will hide from your application.

 

thank you so much for your help and support.

 

Regards,

Mohammed