Reply to: Presale questions

RSVP lets you to add additional fields to capture information about the dog such as breed, registered name, registration number, date of birth, etc. But with Tickets you can add only two additional fields: Phone Number and Email Address https://tppr.me/izi29. We don’t have plans to add more, I am afraid.

Reply to: Is it possible to show a cancelled event in one list, but hide it in another? By example using shortcodes?

Hello,

You can try to use Event Type to make this work. Please check this guide: https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

Please also create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Purchased RSVP Events Waitlist, but can’t activate it – not showing in my list of add ons –

Hello,

Please send us FTP access to your site as a private message.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: Event edits aren’t syncing after they are updated in the calendar event though I have it clicked yes to “Sync already imported events”.

>>I had deleted the one event “Vigil of our Lords Baptism….” and added the “CANCELLED:…” as a new event. It looks like it added the new one but didn’t remove the old one.<<

Where can I find this event? please send screenshots if possible helps a heap 🙂

If you remove events and they are still showing on your calendar, that may be primarily due to heavy cache loading old content. And clearing cache on website and on server can help with this.

Reply to: To recommend apropriate booking ad on

Hi, I tried to test RSVP here:

http://dev.myeventon.com/events/new-qcmw-action/
http://dev.myeventon.com/wp-admin/post.php?post=33953&action=edit

The results is not the some like your screen.. Can you help what I did wrong? Thank you very much, Jiri