That worked perfectly! Thank you for turning those off. I was able to get them reactivated with the license keys from the associated account. I should be good to go now. Thanks again:)
Archives: Replies
Replies for tickets on suppota
Reply to: FullCal addon nexttogrid=yes makes events not clickable
Hello,
Our test server http://dev2.myeventon.com/15007-2/. As you can see you can click them.
Please try to update FullCal, remove every option from the shortcode except nexttogrid:
[add_eventon_fc nexttogrid="yes" ]
Please also send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: Custom Meta Data Field Not Showing in Event Card Data
Hi Artem,
Here you go. Thank you!
WP Admin: https://fitevents.com/wp-admin/
Username: pluginsupport
PW: ptTDIA#KPDS&4Z$uK@*)rKdW
SFTP Address: fitevents3.sftp.wpengine.com
Port Number: 2222
user:
fitevents3-support
PW:
ptTDIA#KPDS&4Z$uK@*)rKdW
Reply to: Custom Meta Data Field Not Showing in Event Card Data
Hello,
Please send us FTP access to your site as a private message.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: Custom Meta Data Field Not Showing in Event Card Data
Ashan,
The same on dev2. When Tickets On Sale is deactivated you can’t see Price, for example.
Reply to: Deactivate Add-on Licenses Keys
Ok I found the orders under Megan and I have deactivated those for you. Let me know if you want me to move those orders to a different account.
Reply to: Hey please test out the popular cache plugin LiteSpeed Cache. Then update an event. I am noticing that the adjustment resets.
Hello,
LiteSpeed Cache is enabled https://tppr.me/zD4qB. I’ve created this event and made two updates https://stabekkino.no/programmet/test/. Can see them https://tppr.me/eLVHZ
Could you please send us a video?
Reply to: Cannot deactivate WEEKLY VIEW, and DAILYVIEW won’t collapse days into a scroll list
Disregard Weekly View issue. Resolved. Daily View still showing dates as a list instead of in scroller
Reply to: Trying to make the jumper “open” or display the months automatically. Currently, when you look at the page its closed.
Hello,
To open Jumper on load please add this to the shortcode:
exp_jumper="yes"
Would like to only display MAY JUNE JULY AUGUST SEPTEMBER
is it possible to display the image on the day
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: Ticket emails not sending
I’ve got one https://tppr.me/IGfWc when I used https://tppr.me/RYEDi
https://biocity.co.uk/wp-admin/post.php?post=22220&action=edit
I think there is a problem with autocomplete order you’ve set for each purchase.