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Replies for tickets on suppota

Reply to: Bulk Event time changes

No problems with TextEdit https://tppr.me/OTC1Z. Could you try different software?

Reply to: I am interested in add-on for booking and have questions

Hello,

We have these add-ons: https://www.myeventon.com/addons/bookings/ and https://www.myeventon.com/addons/ticket-variations-options/. Unfortunately, they aren’t working with each other at the moment.

You can always test our products: http://dev.myeventon.com/wp-admin/

Reply to: Ticket Quantities: Put in “Manage Ticket Stock” or in “Variations”?

Hello,

For Variations add-on please use Add/Edit Variation > Ticket Variation Stock Quantity (Leave blank for unlimited) https://tppr.me/HxeK3

Reply to: Name of event not passing to Description field on Stripe

You’ll have to discuss the price with the developer who’ll take this job, I am afraid.

Reply to: Font color in “Thanks for Payment” email is white…with white background. How to change?

Hello,

Those emails are from WooCommerce and not EventON. Please check Email template settings https://www.calendar.artisansantafe.com/wp-admin/admin.php?page=wc-settings&tab=email

Reply to: After update RSVP, Action user there is several issues

Thank you very much

 

here is a FTP details as asked:

 

FTP Username: dfellas@desertfellas.com

FTP server: ftp.studio-zee.com

FTP & explicit FTPS port:  21

Password: dj6iK@9#1)4sMpupcBAjs8VW

Reply to: After update RSVP, Action user there is several issues

Ashan,

Please check 1.

Reply to: After update RSVP, Action user there is several issues

1. I am going to contact our main developer about this issue.

2. Please send us FTP access to your site as a private message, so I can enable WP_DEBUG.

Reply to: This is Eventon RSVP, my confirmation emails go directly into spam, how to fix this problem?

I use Outlook / office 365 to check my emails. I just did the test and the email is still located in my spam … see the attachments.

 

Reply to: After update RSVP, Action user there is several issues

Problem 1 and 2 still exist, problem 3 is solved

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