Archives: Replies

Replies for tickets on suppota

Reply to: Using the map add on

Ashan,

Please check:

As the map markers take a REALLY long time to populate. I have 10X more events to add. How do I speed this up? can we stop the pulsing behavior?

Is there a way to speed it up?

Reply to: Using the map add on

To expand sort/filter section by default please add this to the shortcode:

exp_so="yes"

As the map markers take a REALLY long time to populate. I have 10X more events to add. How do I speed this up? can we stop the pulsing behavior?

I am going to assign this ticket to Ashan (Main Developer) and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: ICS (wrong time and there is no link to event)

 Why is Event on not using default WP settings

It does, that’s why event time is in UTC. Time can’t be in UTC+4 because user’s local time could be completely different, that’s why the calendar app should do the timezone conversion.

Could you please send us a link to one of the .ics files from your other apps so we can check their contents?

Reply to: Presale questions

RSVP and Tickets add-on don’t work together in any way. So users will be able to purchase tickets without RSVP.

Because WooCommerce handles checkout you can find some way to add more additional fields to Checkout following, for example, this guide https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/. There are also should be plugins that can do the same but without programming.

Before purchases you can also can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category and talk to one of our developers, maybe they can add more fields to Checkout like they are part of EventON.