Replies for tickets on suppota
Yes, check out the attached screenshot. The shortcode is appearing at the top of the event description. It only appears on the February or later events, not the January events. Please check the February events and you’ll see it. Thanks!
Hi Jim,
We can now log in but cannot access the plugin section.
Would you mind giving us admin-level privilege please?
Thank You
Hi Kristin,
I was not able to understand your request clearly?
I checked the calendar and everything seems to be working normally.
Can you explain with screenshots or illustrations please?
Thank You
This is example from the other app, just to compare
Hello Artem,
I’m using this calendar a lot in conjunction with other apps and I have no any issue except with eventon.
Please check this screenshoot.
What happens to any history of the event, such as past ticket purchase (or order history the customers My Account); WP’s cron will typically empty all trash in 30-days as I recall, so once trashed, after 30-days, they’ll be removed permanently. If the event is trashed, is the product as well? As past event and products show up in the sitemap.xml now.
What’s the impact of this, if both the event/product are removed, as I understand this will also impact WC’s account (year to date for the that given event year)?
Thoughts?
Thanks!
PS- A script generator that excludes/filters past event/product sitemap.xml entries might work as well, by-hand it would be tedious though.
Thank you! I’ve submitted a customization request.
I also one more question. How do I make the featured image show up on the “Events at this location” page (e.g. https://celebratemessiah.co.nz/event-location/hukanui-bible-chapel/) and in the list attached to the map? (e.g. https://celebratemessiah.co.nz/events-map/)
Hi Ashish,
The other issue I had with EventOn is resolved. Please contact me at communications@itmahouston.org for the customization.
Thank you,
Myriam
Also, please note that we just disabled the eventON plugin a few minutes ago. The location informed us that they were not able to click into the TITLE box when adding a new post or editing an existing post. We determined that it was the eventON plugin that was preventing this.
As soon as we disabled it – the ability to click in the title box returned. Even if I chose the option to remove the ‘Add eventON’ button from the admin – you could still not click in the TITLE box. You may also wish to look at this while you are in there.
Thanks!
Artem,
I apologize. Our firewall blocks all attempts to access our admin pages from outside of the country. I didn’t think about that. I have allowed you to pass through the firewall.
Please try again.
Thanks!