Archives: Replies

Hello,

Please send us a link to your .csv file. Could you please also tell us the version of your old EventON?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and answer your question. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Ashan,

The same on dev2: http://dev2.myeventon.com/events/rsvp-test/

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Thank you! Almost perfect.

Is it possible, for a mobile phone, to show just one tile in a row, now I see three.

And can you give me directions how I can set the tittle front in another size for mobile?

Sorry I asked so much, but I’d like this to be a succes 🙂

Hello,

Please follow this guide: https://docs.myeventon.com/documentations/customize-single-events-page/. The code is responsible for single event sidebar is

<?php do_action('eventon_single_sidebar'); ?>

You add Single Event Sidebar by enabling EventON > Single Events > Create Single Events Page Sidebar.

why i have problems with displaying widgets on this sidebar?

You need to add a widget to Widgets > Single Event Sidebar.

Hello,

To set up Variations please go to Edit Event > Tickets > enable Enable ticket variations & options: https://tppr.me/4ADDQ

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Hello,

Please update EventON to the latest version. Before update please backup EventON’s data, settings, translations.

Could you please try the instructions mentioned in this documentation?

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!