Replies – Page 12984 – EventON Help Desk

Reply to: Bugs Action User 2.18 and 2.19

Hey tehre sorry for my delay in replying in here.

So none of the wp-admin logins are working any more can you please send me the latest login info and URL to submit events.

Reply to: my events are missing after update eventon 2.4 to 2.6

Hi,

Did you perform the backup action as explained in our documentation?

https://docs.myeventon.com/documentations/update-eventon/

If you missed that, I will recommend you to revert the site to previous state and then perform the update again, saving your data first.

Thank You

Reply to: Action User 2.1.9

I don’t really understand I have this problem and not you on your test machines ?
Is it related to my host or a compatibility issue with other plugins or my theme ?

Reply to: Action User 2.1.9

Hey,
Just a quick update – still looking to get the solution and the issue fixed.

Reply to: Increases number of tickets in shopping cart/basket

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us FTP access to your site as a private message.

Reply to: Increases number of tickets in shopping cart/basket

Ashan,

The same on dev2: http://dev2.myeventon.com/events/tickets/

Reply to: EventOn does not work any longer after updating to WordPress 4.9.8

Hello,

Everything is working for me https://tppr.me/X6akq. Can change months and no errors in the console.

Could you follow this guide, open your browser’s console, copy errors and send us?

Reply to: On my full calendar I have my filter option as select and it works great but my list of locations is over 50 and the list is getting cut off

Hi Josh,

I added small css code in myeventon->style panel.

Dropdown now shows scrolling effect.

Please check once.

Thank You

Reply to: EventOn does not work any longer after updating to WordPress 4.9.8

Hello,

I do not have the invoice any longer. I have taken a screenshot of my downloads where you can see that I have to licenses and purchases for EventOn. I hope that might be enough.

Please let me know if that works.

If we need to we are willing to renew the support. Let us know if that is needed.

Thank you so much,
Anneli

Reply to: Force login to buy tickets shouldn’t show tickets on every event. Only on events with tickets.

Yes that is what I am talking as well 🙂 glad we are on the same page.

So try this.

Go to ticket settings and disable login requried to buy tickets. And then go to each event with tickets ON and check to make those events only visible to loggedin users from the screenshot I sent above.