Hello,
1. Please check our Action User Submission Form https://tppr.me/XMuME vs yours https://tppr.me/8dl2s. Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
2. Could you please tell me how can I access wp-admin? After entering login/info on this page and refreshing it redirects me to wp-login.php.
3. Please see 2.
4. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
5. I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please send us FTP access to your site as a private message.
Ok Njsane, I have deactivated your license from remote server and have changed the email address to that address. So in your website try deactivating and activating again. Let us know if that works or not… sometimes the deactivation have issues communicating with the remote server.
Elizabeth, it was actually a bug in the code. Hence the patch fix 🙂 https://www.myeventon.com/news/eventon-2-6-14-activation-patch-fix/
I am going to release a new version of eventON fixing this bug shortly. But I am glad you were able to find the patch fix and get it fixed quickly 🙂
Let us know if you have any more questions 🙂
Leila, that call is only run when single event pages are loaded, and it gets some JSON content. If you are seeing multiple times this call is running on a single page load. Please send me direct link to it, so I can debug.– because it should only run once.
Hey Zak sorry for the delay.
If you go to eventon settings > language under ticket you can find that text to translate or change the text to whatever you want 🙂
If you have any more questions please let us know via a new ticket 🙂
Also If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Sorry for the delay Eric and appreciate your patient! I have gone ahead and refunded you for the tickets addon.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please also send us FTP access to your site as a private message.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
