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Replies for tickets on suppota

Reply to: Bulk Event time changes

I tried starting from scratch with your CSV sample a least 10 times and I have NEVER gotten anything but the error message.  Help soon…..recommend coder sooner….or we go back to the ugly ones

Reply to: Bulk Event time changes

I have a CSV export from the site I’m trying to migrate to your platform.  I have not yet been successful in translating it to upload via the EventOn purchased CSV uploader.  Where can I upload it?

Reply to: Bulk Event time changes

Hi.  I’m starting over again.  I’m finding it, as many seem to, difficult to import successfully.  Something is always off.  With many comments on this, I was wondering if you’d consider making a template for something more universal like WP All Import?  Even with one event added, exported, deleted and then trying to import the untouched export file – it fails.  It doesn’t import its own export from my experience.  So I need a little help. Possibly interested in hiring someone expert…do you recommend people?  I’m attaching a screenshot of an export from EventOn of just it’s template.  Why is it outputting the characters you see in the first field?  Is this the reason for failed imports?

Reply to: activate add ons

Artem,

I need to have this working ASAP.  The issue is none of the addons will activate, not just Action User.  I already had EventOn in the site and have been using it for several years.

Here are all the details of the purchases I made yesterday. I would have thought you could look up the keys based on the invoice number I had provided.

I made you a user and have already provided login details to you.